PortaPro

Customer Experience

Customer PortalPopular
24/7 access to schedules, invoices, and service history.
Quotes & Invoices
View, approve, and pay documents online.
Payment Processing
Secure online payments with flexible options.
E-Signatures
Sign contracts digitally with audit trails.
Service Checklists
Standardized pumping/cleaning workflows.
Venue BlueprintingImportant
Pin inventory clusters on satellite maps, link to quotes, and send branded site plans.
Email From Your InboxComing late July
Send invoices, quotes, and sales email from your real address, with your real deliverability.

Field Operations

Mobile App
Offline-first workflows for field operations.
Route OptimizationImportant
Traffic-aware routing to maximize stops.
Services Hub
Service requests, checklists, and proof-of-work logs in one workflow.
Live Team ChatPopular
Real-time messaging across the team and directly with customers on daily routes.
Calls & HuddlesNew
1:1 calls, channel huddles, screen share, and recording — built right into PortaPro. No Zoom seat required.
Walkie-TalkieComing Soon
Instant push-to-talk voice over cellular and Wi-Fi. Channels by route, broadcast to all, emergency alerts with live location.
Equipment Scanning
Quick unit ID capture (OCR / panel numbers).

Business Management

Job Schedules & Dispatch
Create jobs, dispatch routes, and manage recurring service.
Equipment Inventory
Track assets and lifecycle across all locations.
Consumables
Track chemicals, supplies, and service materials.
Team Management
Scheduling, certifications, and performance tracking.
CelebrationsNew
Group cards for the moments that matter — birthdays, anniversaries, farewells, signed by the whole crew.
28-Day Billing CyclesImportant
Industry-standard 28-day cycles generate 13 billing periods a year.
Automated Cycle BillingImportant
Preview and generate draft invoices for your entire book in one run.
Customer Accounts
Profiles, sites/locations, contacts, and history.
Reporting & Analytics
Dashboards and performance insights.
Marketing ToolsPopular
Segmentation, campaigns, and customer engagement.
Automated Review RequestsImportant
Collect more 5-star reviews automatically.
Leads & DealsPopular
The CRM built into PortaPro.
Bookkeeping & Billing
Quotes, invoices, expenses, recurring billing, and QuickBooks export.
Rate Card BillingImportant
Per-site contracts and one-click cycle invoicing for recurring customers.
Fleet Management
Maintenance, compliance, inspections, and vehicle tracking.

Learn & Discover

ROI Calculator
Estimate time, labor, fuel, and cost savings with PortaPro.
Route Efficiency Simulator
See how optimized routing can increase weekly service stops.

Support & Training

Help Center
Guides, documentation, and step-by-step setup resources.
Our Promise
Why we refuse to let software get worse over time.
Why Operators SwitchPricing
Sign InStart Free Trial

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

Contact Us

Have questions about PortaPro? Fill out the form below and our team will get back to you within 24 hours.

Or schedule a quick call at a time that works best for you.

Kygo avatar

Kygo | PortaPro Support

Your friendly PortaPup

Online
Kygo

Meet Kygo your friendly PortaPup

Fast answers about PortaPro from daily operations to pricing and demos. Kygo can help with inventory, dispatch, billing, or get you set up with a quick walkthrough.

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Kygo can make mistakes contact support if needed

Promo

SERVICE CHECKLISTS

Evidence · Photos · Timestamps · GPS

Checklists that can't be skipped

Require every step to be completed before a job can close, with photo proof and timestamps captured automatically. Customers know the work was done right without follow-ups or disputes.

WHAT GOES ON THE RECORD

One record per job. Every step on file.

Every required step. Every photo. Every timestamp. Locked when the driver closes the job — and visible to the customer the same instant.

SR-2031
Apr 22 · 14:32 EDT
  • Arrived on site13:47:12 EDT
  • Unit serviced — 4 of 4Photo14:11:54 EDT
  • Waste removed14:18:32 EDT
  • Restocked suppliesPhoto14:22:18 EDT
  • Final inspectionPhoto14:31:45 EDT
  • Job closed by driver14:32:07 EDT
12/12 STEPS·8 PHOTOS·GPS VERIFIED
Verified

WHAT IT ENFORCES

Four guardrails. Every job, every time.

MANDATORY
No close without all steps.

Jobs can't be marked done until every required item is checked off.

PHOTO PROOF
Eyes on the work.

Before/after photos attach to the steps that require them.

TIMESTAMPED
Time and place, automatic.

Every step logs the exact time and GPS coordinates.

LIABILITY
Disputes end with the file.

Pull up the record, show the proof. Conversation over.

OLD WAY VS ON THE RECORD

Paper route sheet vs. service record.

Same four checks. Two very different outcomes when a customer questions the work.

Paper Route Sheet
  • Checklist
    Paper route sheet, often skipped
  • Proof
    Driver's word
  • Disputes
    Your word vs. customer's word
  • Quality Control
    Random spot checks
Service Record
  • Checklist
    Digital, required every step completed before job closes
  • Proof
    Photo proof customers can review anytime
  • Disputes
    Photos, timestamps, and GPS resolve issues instantly
  • Quality Control
    Every job documented and verifiable

Operational Impact

What customers handle without calling

✓View completed service with photo proof and timestamps
✓See exactly what was done on each visit
✓Confirm service completion without calling the office
✓Access service history anytime for their account
✓Resolve questions instantly with clear documentation
✓View service with photo proof
✓Confirm completion instantly
✓Access service history anytime

Get Started

One dispute costs more than a year of documentation

Give customers confidence that every job is done right with built-in proof, not promises.

Get started in under 2 minutes.

PortaPro

Contact:
support@portaprosoftware.com

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All-in-one software for portable sanitation operators.

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